Thank you for shopping with us. We want you to feel confident in your purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
– The item must be unused and in the same condition that you received it
– The item must be in its original packaging
– Proof of purchase is required
To start a return, please contact us at:
orders@mylittlepicassos.com
Once your return is approved, we will provide instructions on how and where to send your package.
Important:
Items sent back without first requesting a return will not be accepted.
Non-Returnable Items
We do not accept returns for:
– Digital products or downloadable content
– Personalized or custom-made items
– Gift cards
– Sale or clearance items
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
– Your refund will be processed to your original payment method
– Please allow 5–10 business days for the refund to appear in your account
Shipping costs are non-refundable.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If your item is:
– Damaged
– Defective
– Incorrect
Contact us immediately at orders@mylittlepicassos.com with photos, and we will make it right.
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at orders@mylittlepicassos.com.
Late or Missing Refunds
If you haven’t received your refund yet:
– Check your bank account again
– Contact your credit card company (it may take time before your refund is officially posted)
– Contact your bank
If you’ve done all of this and still have not received your refund, please contact us.
Contact
For any questions related to returns or refunds, reach out to us at:
orders@mylittlepicassos.com